Terms and Conditions

General Terms and Conditions 

1. Application of conditions

These "General Terms and Conditions" govern the regime of relations between the customer and

ACADEMY OF ENGLISH s.r.o., with its registered office at Karol Šmidkeho 1819/1, Ostrava - Poruba,

708 00, IČO: 05889065, Registered in the Commercial Register kept by the Regional Court in Ostrava,

Section C, Insert 69750 (hereinafter referred to as “ACADEMY OF ENGLISH s.r.o.”)

courses, seminars and trainings (hereinafter collectively referred to as "events")


2. Order

We accept orders to participate in individual events through online applications at ours

website, by e-mail or by telephone. Incoming applications are classified according to the deadline

delivery. After receiving the order, the customer will receive a confirmation of registration by e-mail.

3. Substitutes

In case of exceeding the capacity of the event, the customer can register as a substitute. If ACADEMY OF

ENGLISH s.r.o. finds that a place has become available, the customer will be contacted and the vacancy

he will be offered.

4. Price

The prices of events in the e-shop are contractual and include VAT. The price of the event includes except

the fee for the event also the price of the necessary documents and materials, the use of technical equipment,

space reservations and, in the case of conferences, trainings and courses, may also include refreshments.

5. Payment

The registration fee is payable within 2 days after sending the online application, but no later than on

holding an event, unless ACADEMY OF ENGLISH s.r.o. with the customer otherwise. If not

the fee is paid on time, the order can be canceled and the place offered to other interested parties.

The customer can make the payment:

- by bank transfer to the account of ACADEMY OF ENGLISH s.r.o. No. 278705478/0300 under

the variable symbol indicated in the registration confirmation

- through the payment gateway

- on the basis of an advance invoice

- cash upon registration of participants before the event

Upon request, tax documents will be sent to participants via e-mail to

14 days after crediting the payment, unless otherwise agreed. In the case of cash payment is also possible

issue a simplified tax document directly at the venue.
Upon agreement, it is possible to pay the registration fee also on the basis of an advance invoice in EUR.

The price in EUR is determined on the basis of the conversion of the exchange rate (foreign exchange-sale) announced

CNB as at the date of issue of the advance invoice.

6. Delivery of goods

If you order via the e-shop, you will receive an "recapitulation of the purchase" by e-mail. If you

this "recapitulation" no later than the next working day after ordering does not come, there was no purchase

properly executed. If you order by e-mail, you will receive the order back

confirmed (usually by the next day).

The invitation to the selected event serves as a confirmation of registration. You will receive an invitation by e-mail

usually within 2 working days of ordering. If you do not receive it, please inquire if

your registration has been properly completed.

7. Cancellation

We accept all changes to orders and any cancellations only in writing. Free of charge

We accept cancellation no later than 5 working days before the start of the event. If you have already

paid, we will refund your full payment. After this deadline and if the participant

without a written apology, he is obliged to pay the full price. The course fee is in this case

does not return, it is not possible to move to another date or the participant is not entitled to other compensation.

However, we accept a replacement.

8. Cancel the action

ACADEMY OF ENGLISH s.r.o. reserves the right to cancel the event for organizational, operational reasons

or capacity reasons. In this case, all registered customers will be promptly

informed by telephone or e-mail. If the customer has already paid the registration fee, he will offer

mu ACADEMY OF ENGLISH s.r.o. another date, or the customer may request a refund

registration fee.

9. Protection of work

All documents and materials provided during the event, which meet the characteristics of copyright

works within the meaning of Act No. 121/2000 Coll., on Copyright, on Rights Related to Law

copyright and on the amendment of certain laws, as amended, are copyrighted

protected. None or any part of the documents may be without prior written consent

of ACADEMY OF ENGLISH s.r.o. further processed by the customer in any way,

copied, distributed, commercially used or used for public presentations.

10. Protection of personal data

The protection of personal data of the buyer, who is a natural person, is provided by law

No. 101/2000 Coll., on the protection of personal data, as amended.

The buyer agrees to the processing of the following personal data: name and surname, address

residence, identification number, tax identification number, e - mail address, telephone number

(hereinafter collectively referred to as "personal data").

The buyer agrees to the processing of personal data by the seller, for the purpose of exercising the rights

and obligations under the purchase agreement and for the purpose of maintaining a user account. Unless the buyer chooses another

possibility, agrees to the processing of personal data by the seller also for the purpose of sending

information and commercial communications to the buyer. Consent to the processing of personal data throughout

scope under this article is not a condition that would in itself preclude the conclusion of a purchase


The buyer acknowledges that he is obliged to provide his personal data (when registering, in his user

account, when ordering from the web interface of the store) state correctly and truthfully and that

is obliged to inform the seller without undue delay of a change in his personal


Personal data will be processed indefinitely. Personal data will be processed

in electronic form in an automated manner or in printed form in a non-automated manner


The buyer confirms that the personal data provided is accurate and that he has been informed that it is

on the voluntary provision of personal data.

In the event that the buyer believes that the seller or processor performs

processing of his personal data, which is contrary to the protection of private and personal life

buyer or in violation of the law, especially if the personal data is inaccurate with respect to

the purpose of their processing may:

- ask the seller or processor for an explanation,

- require the seller or processor to remedy the situation thus created.

If the buyer requests information about the processing of his personal data, the seller is obliged

pass this information on. The seller has the right to provide information according to the previous sentence

demand an appropriate remuneration not exceeding the cost of providing the information.